Ordering Info

Ordering Information

The current delivery time on new orders is approximately 12 months.

There is a $150 minimum deposit for each bow or set of limbs that is ordered.

Please keep in mind that the openings on my customer list are on a first come, first serve basis.

Open spots on my schedule are filled as I receive the customer's order and deposit/payment.

At times my openings can fill up fairly quickly, so if you get a delivery time quoted from me one week and then wait 2 or 3 weeks to actually place the order or send in the deposit, several places on my customer list may have been filled during that time. This would extend your previously quoted delivery time. Sometimes (but not all of the time) waiting 2 or 3 weeks to actually place an order could possibly change the delivery date by a month or two. So please just keep that in mind. I like to give my customers the most accurate delivery dates that I possibly can.

Also keep in mind that customer orders are completed in the order that I receive them, regardless of whether a whole bow or just a set of limbs are ordered.

I am fairly flexible when it comes to a customer placing an order. I accept payments by check, money order, Master Card, and VISA.

Please note that there is a $25 charge on cancelled orders when the deposit/payment has been paid with a credit card.

There are a couple of different ways that a customer can place an order...

1. A customer can print off an order form, fill it out, and mail it in with their deposit.

2. A customer can email or phone in the specifics of their bow order and then send a check or money order by mail, or use a credit card to cover the deposit/payment.

It is a good idea to have an order form filled out in advance to aid in the ordering process if an order is placed over the phone.

After I receive a customer's bow order and payment, an order confirmation with the bow's expected delivery date and a receipt for the deposit/payment will be mailed (or emailed) to the customer.

If you have any questions or concerns, please contact me...

By mail...

Rose Oak Creations

Brandon Stahl

P.O. Box 122

Melrose, OH 45861

By phone...

419-594-2628 (Monday through Friday, afternoon and evenings)

*Please keep in mind that I am just a small one man operation. Your calls are very important to me, however, I may not available able to answer the phone at all times. If you call and happen to get my answering machine, please leave your name and your call back number. I will return your call as soon as I'm able to. The best time to contact me by phone is usually during the evenings (Eastern Time Zone).

By email...

Please submit your BOW INQUIRIES HERE

*I normally respond to my emails within 24 hours. If for some reason you do not get a response within this time frame, it might be a good idea to follow up with a quick phone call just in case I may be experiencing computer or internet problems.

Thank you,

Brandon Stahl